This policy briefly describes how we steward the data we record from your usage of our service.
Our aim, as a steward of your information, is to collect as little information (personal or otherwise) on you as possible, while providing a service that is secure, reliable, fast and accurate as reasonably possible.
This means we will only collect information about you if it is required to:
We will not share this data with third parties, unless:
We will not engage in:
Data type | When is this data collected | Who processes this data |
---|---|---|
Browsing Data | When the website is used | IDDQD Limited. Analytics Vendor |
Email Address | When you create an account | IDDQD Limited. Email Provider |
Name | When you authorise us to license your account | IDDQD Limited. Data Vendor |
Address | When you authorise us to license your account | IDDQD Limited. Data Vendor |
Payment Information | When you make a purchase | IDDQD Limited. Payment Gateway |
Phone Number | When you provide us your emergency contact information | IDDQD Limited |
Browsing data includes IP address, browser type and any other information passed to us via your browser when you use our Service.
Our Analytics Vendor tracks how the website is used. Our Analytics Vendor is Google Analytics.
Our Data Vendor is Royal Mail.
Our Payment Gateways are:
Our Email Provider is Postmark.
IDDQD Limited is the company that operates the Ideal-Postcodes.co.uk brand and includes any subsidiaries or sister companies.
We will take all reasonable precautions to ensure your information is processed securely and that any processors we use apply at least the equivalent (or stronger) protections required by GDPR.
Some of the information we collect from you may be stored outside the European Economic Area (EEA). In these scenarios we will endeavour to ensure these processors apply the same level of protections as required by GDPR and are party to applicable EU Privacy Frameworks which may be available (like EU-US Privacy Shield).
As mentioned in the preamable, there are 3 main reasons for why we may store personal data. Listed below are specific, non-exhaustive examples of scenarios where we would need to collect and process your information:
For all clients of the site,
Data Type | Retention Period |
---|---|
Browsing Data | 180 days |
For clients that have created an account we also collect,
Data Type | Retention Period |
---|---|
Email Address | Not retained beyond account cancellation |
Password | Not retained beyond account cancellation |
For clients who have authorised their account to be licensed with our Data Vendor,
Data Type | Retention Period |
---|---|
Name | The minimum period of time as specified by Data Vendor (6 years) |
Address | The minimum period of time as specified by Data Vendor (6 years) |
For clients who have made a purchase on their account,
Data Type | Retention Period |
---|---|
Billing Information | Statutory minimum (7 years) |
For clients who have consented to being contacted by phone
Data Type | Retention Period |
---|---|
Phone number | Retained until consent is withdrawn |
We use cookies to recognise you and keep you logged into your account. We also use cookies to prevent Cross-Site Request Forgeries.
You need cookies enabled to use this website properly.
We use TLS everywhere. All data passing between you and our servers is encrypted.
Passwords you give us are hashed (using bcrypt) and salted.
Payments and storage of payment information are delegated to our Payment Gateways. We do not store your payment details on our servers.
We may update this privacy policy from time-to-time by posting a new version on our website.
You may instruct us to:
Your data is also accessible and amendable via our website.
For compliance and security reasons we cannot let you perform some actions on your account without our intervention. Kindly email us to execute these actions on your behalf and we shall comply (pending the necessary checks). These actions include:
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email.
The data controller responsible for this website is IDDQD Limited.
IDDQD Limited International House 24 Holborn Viaduct London EC1A 2BN
Our primary contact point is email: support@ideal-postcodes.co.uk
Ideal Postcodes Privacy Policy (Aug 2020)