Dedicated Support

Feel free to contact us for general enquiries, technical questions and more

Support Hours

9.00 AM

to

5.00 PM

Monday to Friday

(except public holidays)

Email

support@ideal-postcodes.co.uk

Great for licensing, integration, account management or general enquiry. Monitored 24/7 for critical issues
Live Chat

chat.ideal-postcodes.co.uk

Great for general enquiry and developer chat (rapid code sharing and integration assistance)
Phone

(+44) 020 7112 8019

Great for licensing and general enquiry

Frequently Asked Questions
Search for a question or topic. Contact us if you get stuck

Availability Dashboard
See our status page for more information

Ideal Postcodes Website

Ideal Postcodes API

Postcodes.io Website

Average response times (ms) include DNS resolution, SSL handshakes and network latency for probes across Europe and U.S.

For a more detailed breakdown, see our dedicated status page

Company Number: 08302922
VAT Number: 198 3874 41
Phone: (+44) 020 7112 8019

Corporate Address: IDDQD Limited; International House; 24 Holborn Viaduct; London; EC1A 2BN

UK Office: 184 Shepherds Bush Road; London; W6 7NL

NL Office: Weesperstraat 61; Amsterdam; 1018 VN