Support Hours

9.00 AM to 5.00 PM

Monday to Friday
(except public holidays)
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Can I trial the service for free?

Yes, you can trial our services by signing up for an account. You will be provided with 200 FREE lookups so you can test services without spending anything.

We recommend estimating your projected usage for 12 months and selecting a plan based on that figure. If you are not sure about your future usage you can also start with a smaller plan and upgrade it as you grow.

You can make changes to your plan at any time via your account billing page.

All plans will automatically top-up when your balance reaches 10% of the plan total. For instance, the £9 (200 Lookup) plan, will trigger an automated top-up of £9 and (200 Lookups) when your balance reaches 20 lookups. You will be kept updated by email when a top-up occurs

A lookup is any search that yields a complete address. For example, one postcode search equates to one lookup as the full address list for a postcode is returned. However an autocomplete search does not as it only yields partial addresses (address suggestions).

Our Address Database is updated everyday against Royal Mail's Postcode Address File so you can be confident you won't miss the latest address changes.

Need some extra help? Feel free to get in touch with us.