Royal Mail define a User as “an individual authorised by an End User to use a Solution.” An internal user is any staff member in an organisation authorised to use addressing data.
A user licence can be spread across multiple devices so long as it is the same person querying for the data.
Registering employees as internal users is beneficial if your organisaiton uses data collection tools such as a CRM, Point-of-Sale system or other platforms. Address validation can be applied if you're a charity, public sector organisation, software company, or marketplace. We understand each business has different functionalities of their internal tools.
Internal licensing is a cost-effective way for all your employees to have access to PAF. If you use any internal data collection tools, you can integrate address validation to:
There are certain circumstances where it would be appropriate to consider multiple "individuals" as only one User and therefore only charge one User fee.
These examples include:
In the instances above, any additional or replacement individuals will not be considered as an additional User.